Privacy Policy

Last updated: January 30, 2026

1. Who we are

This website and online store are operated under the brand Marsya Atelier by Baena Boer & Baltensperger GbR (“we”, “us”, or “our”).
Marsya Atelier is a brand of Baena Boer & Baltensperger GbR.

Baena Boer & Baltensperger GbR operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide you, the customer, with a curated shopping experience.

Marsya Atelier is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

2. Personal information we collect or process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

Contact details, including your name, address, billing address, shipping address, phone number, and email address
Financial information, including payment card information, transaction details, form of payment, payment confirmation, and other payment details
Account information, including your username, password, preferences, and settings
Transaction information, including items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled
Communications, including information you provide when contacting customer support
Device information, including information about your device, browser, IP address, and network connection
Usage information, including how and when you interact with or navigate the Services

3. Sources of personal information

We may collect personal information from the following sources:

Directly from you when you create an account, place an order, communicate with us, or otherwise provide information
Automatically through the Services, including via cookies and similar technologies
From service providers that process personal information on our behalf
From partners or other third parties, where permitted by law

4. How we use your personal information

We may use personal information for the following purposes:

Providing and improving the Services, including order fulfillment, payment processing, shipping, returns, customer support, and account management
Personalization, such as remembering preferences and recommending products
Marketing and advertising, including sending promotional communications and displaying relevant advertisements
Security and fraud prevention, including account authentication and detecting suspicious activity
Communication, including responding to inquiries and maintaining our customer relationship
Legal obligations, including compliance with applicable laws and enforcement of our terms and policies

5. How we disclose personal information

We may disclose personal information in the following circumstances:

With Shopify and other service providers who perform services on our behalf (e.g. payment processing, analytics, fulfillment, hosting)
With business and marketing partners to provide marketing services or targeted advertising, where permitted by law
When you direct or consent to such disclosure
Within our corporate or business structure, where applicable
In connection with a business transaction, legal obligation, or to protect our rights and the rights of others

6. Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information in order to provide and improve the Services. Information submitted to the Services may be shared with Shopify and third-party service providers located in countries other than your country of residence.

Shopify may process personal information independently for certain features. In such cases, Shopify is responsible for that processing. You can learn more at the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

7. Third-party websites and links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third parties. Please review their privacy policies before providing any personal information.

8. Children’s data

The Services are not intended for use by children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

9. Security and retention

We take reasonable measures to protect your personal information. However, no security system is completely secure.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce our agreements.

10. Your rights and choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict processing, and to object to certain uses.

You may also opt out of marketing communications at any time using the unsubscribe link in our emails.

If you are located in the European Economic Area or the United Kingdom, you have additional rights under the GDPR, including the right to withdraw consent where processing is based on consent.

11. International transfers

Your personal information may be transferred to and processed in countries outside your country of residence. Where required, we rely on appropriate safeguards such as standard contractual clauses.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

13. Contact and data controller

If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

Baena Boer & Baltensperger GbR
c/o beredsam GmbH
Bessemerstraße 51, 1. OG Süd
12103 Berlin
Germany
Email: info@marsyaatelier.com

For the purposes of applicable data protection laws, Baena Boer & Baltensperger GbR is the data controller of your personal information.